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Support

Aqualab Scientific prides itself on the level of service before and after you purchase the product, offering technical support for the life of the instrument. Training is also available in many forms and a wealth of technical knowledge at Aqualab means we are well poised to advise our customers on choosing the best instrument for their specific applications. In addition, the partnerships that Aqualab has developed with its manufacturers means your suggestions and comments are channelled directly to the factory, which provide valuable feedback for product enhancement and further innovations.

Service work is performed at our Service Department in Sydney , including NATA Certified Calibration Methods and a current service turn around time of 3 days. A Service/Calibration Report is provided. When you contact Aqualab for technical matters, your answers are normally instant. If not, our goal is to get back to you within a 24-hour period.

We over stock spare parts and accessories to support the current instrument population within Australia .

Integrated Systems using our quality instruments to complete an environmental water quality monitoring system are also available. We have the expertise to supply complete systems to meet customer's specific monitoring requirements, or can assist in interfacing any of our instruments to existing systems such as data loggers and telemetry systems.